Privacy Policy

Welcome to OptiME Health. Protecting your personal information and respecting your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website and services.

1. Information We Collect

We collect personal information you voluntarily provide when you:

Register on our website
Request information about our services
Participate in website activities
Contact us directly

The information collected depends on your interaction with us and may include:

Personal Information
Name, email address, phone number, mailing address, job title, contact preferences, and similar identifiers.

Payment Information
If you make a purchase, we collect payment details necessary to process transactions, such as card numbers and security codes. Payment data is handled securely through authorized payment processors.

2. How We Use Your Information

We use your information to:

Create and manage user accounts
Communicate administrative and service-related updates
Process orders and payments
Deliver services and support
Respond to inquiries and customer requests
Share testimonials (with consent)
Send marketing and promotional communications
Deliver relevant advertising (excluding SMS opt-in data)
Improve our services and website functionality
Fulfill legal and regulatory obligations

All processing is based on legitimate business interests, contractual necessity, consent, or legal compliance.

3. Information Sharing and Disclosure

We may share your information under the following circumstances:

With Your Consent – For specific purposes you approve
Legitimate Business Interests – To operate and improve our services
Contractual Obligations – To deliver agreed-upon services
Legal Requirements – To comply with laws, regulations, or legal requests
Safety and Protection – To prevent fraud, illegal activity, or harm

Important: SMS opt-in data and consent are never shared for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and improve website performance.

Types of Cookies Used:

Essential Cookies – Required for site functionality and secure access
Analytics Cookies – Help us understand site usage and improve performance
Functionality Cookies – Remember preferences and settings
Advertising Cookies – Deliver relevant content and measure campaign effectiveness

You may disable cookies through your browser settings, though this may affect website functionality.

5. Social Media Logins

If you register or log in using a social media account, we may receive certain profile information depending on your privacy settings with that platform.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Data Security

We implement administrative, technical, and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure.

8. Children’s Privacy

OptiME Health does not knowingly collect or market information to individuals under 18 years of age.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information in accordance with applicable data protection laws.

10. Do-Not-Track Signals

Some browsers offer Do-Not-Track (DNT) settings. At this time, we do not respond to DNT signals due to the lack of a consistent industry standard.

11. California Privacy Rights

-California residents have specific rights regarding personal data access and usage under applicable state laws. SMS opt-in data is excluded from selling or sharing practices.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected by a revised date and become effective once published.